Accessibility

What we have done

• Body text is 18 pixels or larger, with strong colour contrast.
• Phone numbers, the address and opening hours are real text, so a screen reader can read them and you can tap to call.
• Every page works with a keyboard and shows where you are, with a “skip to the main content” link.
• Our quote forms have labels, plain error messages, and large buttons. They also tell you what happens next.
• Images have text descriptions.
• Only one thing moves on its own: the line of insurer logos drifts slowly. It stops while your mouse or keyboard is on it, has a Pause button, and stays still if your device is set to reduce motion. Other small effects switch off then too.
• Buttons and links are at least 44 pixels tall on phones.
• All answers are visible on the page, with no hidden accordions.

How we tested it

On 9 October 2026 we checked every page with automated tests, keyboard-only use, zoom to 200 percent, and screens 320 and 390 pixels wide.

What is not perfect yet

• The comparison table on “What to cover” scrolls sideways on small phones.
• Some older news posts were written for the old website and may use long paragraphs and emoji.

We may have missed something. Please tell us if you find a problem.

Other ways to get information

If you can't use something on this website, ring us on 01288 353999 and we will help by phone or email.

Tell us about a problem

Email hello@guesthouseinsurance.co.uk or call 01288 353999. We will reply as soon as we can.

If you are not happy with our reply, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.